HR Core 
Onboarding 
Remuneration 
Performance Management 
Learning Management 
By industry 
By role 
By use case 
Customer Success 
Implementation 
Training & Development 
Partner Program 
Partner Finder Understanding ELMO and Features
ELMO is the Complete AI Workforce Platform™ unifying HR, payroll and rostering on one connected data foundation, layering native AI to surface workforce insights and recommend next steps.
Paired with ISO-certified security, Australian-based data hosting and local experts who support adoption and guide change, ELMO is the trusted provider of HR and payroll technology to 2,000+ organisations and over a million end users across Australia, UK and New Zealand.
ELMO is relevant to mid-sized organisations with 100 to 5,000 employees that need to reduce HR administration and improve workforce visibility and planning.
ELMO helps organisations manage award or compliance complexity, office and frontline workers, multiple sites and serves industries including healthcare, education, manufacturing, services, retail, hospitality, financial services, local government and construction.
ELMO offers a connected suite of HR products covering the employee lifecycle. This includes HR Core, Onboarding, Learning, Performance, Remuneration, and Insights. Together, these solutions support employee records, onboarding, learning, performance, and workforce analytics.
ELMO helps mid-sized organisations move from tactical HR administration to strategic workforce readiness, covering the full employee lifecycle in one secure system.
Organisations can use it to hire and onboard people, create rosters, pay accurately, develop capability and plan future workforce needs. Native AI features in the platform help automate tasks, answer workforce questions in plain language and recommend next steps.
ELMO is broader than a traditional HRIS. It combines HR, payroll, and workforce management on a single connected data foundation, supporting processes across the employee lifecycle.
A traditional HRIS generally describes the core system used to manage employee information and HR processes, while ELMO extends across hiring, onboarding, scheduling, pay, development and workforce planning.
ELMO helps solve business problems such as fragmented employee data, manual HR admin, disconnected workflows, compliance complexity and limited workforce visibility. By connecting HR, payroll and workforce management on one employee data foundation, it allows teams to automate routine work and act on trusted workforce insights.
ELMO Products and HR Capabilities
ELMO HR Core helps HR teams manage employee records and core HR workflows by acting as the main employee record system of the ELMO platform. It is the foundation that centralises employee data and connects workflows across the employee lifecycle, supporting organisations.
ELMO Performance helps HR and managers run structured performance reviews by supporting self-assessments, manager ratings, 360 feedback, goal and OKR setting, calibration, checkpoints and development objectives.
Connect performance outcomes with ELMO Remuneration for pay-review decisions and ELMO Learning for development-plan execution. Exact workflows and integrations depend on configuration. Review the appraisal workflow and development needs you want to standardise first.
ELMO Learning helps HR and L&D teams deliver workplace learning and compliance training by assigning mandatory courses by role or location, tracking completion and expiry, issuing certificates and producing audit-ready reports. It also supports capability development through Course Builder and an optional 400+ course Content Library.
ELMO Insights helps HR, People & Culture and business leaders answer workforce questions in seconds. It is an analytics product for workforce reporting with dashboards, reports and an AI Data Assistant, allowing users to ask questions in plain English. It is designed for HR managers, People & Culture teams and business leaders who need workforce visibility without technical expertise.
AI, Security and Data Privacy
No. ELMO does not use customer data to train third-party or public AI models.
ELMO uses a defence-in-depth approach to protect employee information. Controls include role-based access, multi-factor authentication, encryption at rest and in transit, threat monitoring, intrusion detection and prevention, centralised logging, vulnerability scanning, independent penetration testing and reviews of privileged accounts.
Yes. ELMO’s AI features are designed to support human decision-making, not replace it. AI-generated content is clearly identified, and people can review and edit outputs before they are approved or used. Human oversight remains especially important for consequential people decisions.
Yes, AI features in ELMO are optional. You can disable them at any time in Settings, and your core workflows will continue to operate as normal.
ELMO is committed to using and managing AI transparently and responsibly. It is certified to ISO/IEC 42001:2023 and applies human-in-the-loop controls across its AI features. ELMO also aligns with the Australian Government’s Voluntary AI Ethics Principles and applicable privacy obligations. Organisations should assess their own legal and regulatory responsibilities before using AI in specific processes.
ELMO customer data is securely hosted in AWS data centres located in Australia. Each customer has a separate database, encrypted backups are created daily and ELMO maintains a transparent list of subprocessors that support our services. ELMO follows privacy-by-design principles and applicable privacy obligations.
ELMO is ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certified globally. ISO/IEC 27001 relates to information security management, while ISO/IEC 42001 relates to artificial intelligence management systems.
ELMO reduces hallucination risk by using Retrieval-Augmented Generation (RAG) to ground AI responses in verifiable, factual data. Instead of answering from memory, the system retrieves relevant data from our verified database to construct an answer.
Yes. AI-generated draft is clearly flagged in ELMO. HR administrators can see the original AI suggestion and track the human edits made before final approval.
Implementation, Integrations and Support
Every ELMO implementation follows a structured, collaborative process covering scoping and requirements, project planning, data preparation, configuration, testing, user acceptance testing and training. After go-live, customers receive hypercare, optimisation and a handover to Support, Account Management and Customer Success.
Our Customer Success team helps customers turn implementation into long-term value. Customer Success Managers work with your team to support adoption and optimisation, with guidance that can include reviewing modules and system design, analysing usage, training new administrators, making configuration changes and introducing new features. The level of ongoing support depends on your package and needs.
Yes. ELMO can be configured for different entities, locations and employment conditions using organisational structures, role-based access, configurable fields, workflows and product settings. Configuration may vary based on the selected products, payroll engine, integration design and implementation scope.
Implementation time depends on the products selected, workforce size and complexity, data quality, integrations, configuration, testing, customer decisions and change readiness. ELMO’s implementation team will provide a plan based on your organisation’s requirements.
Yes. ELMO can migrate employee data from spreadsheets or another HR system as part of implementation, depending on the supported structures and scoped fields. Once ELMO has received a clean, current source data, we will guide mapping, import and testing.
Pricing, Procurement and Business Case
ELMO pricing depends on the products selected, organisation size, requirements, implementation scope and ongoing support needs. Contact the ELMO team for a tailored quote.
ELMO is designed primarily for mid-market organisations that want a connected employee-lifecycle platform and have enough process or integration complexity to benefit from a shared foundation. The right fit depends on your organisation’s size, workforce complexity, products and integration requirements.
Pricing depends on the products and services included in your agreement. Your ELMO representative can explain the pricing structure for your organisation and the products you select.
An independent Forrester Consulting Total Economic Impact study commissioned by ELMO modelled a 129% return on investment over three years, more than $1.2 million in quantified benefits and payback in under six months. The findings were based on a representative composite organisation informed by interviews with four ELMO customers, so results will vary by organisation.
